Cancellation Policy
Logic Launch Software Solutions believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 1 day of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- Logic Launch Software Solutions does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
- In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 1 day of receipt of the products.
- In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 1 day of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
- In case of any Refunds approved by Logic Launch Software Solutions, it’ll take 1 day for the refund to be processed to the end customer.
Return Policy
We offer refund/exchange within first 1 day from the date of your purchase. If 1 day has passed since your purchase, you will not be offered a return, exchange or refund of any kind.
In order to become eligible for a return or an exchange:
- The item purchased should be unused and in the same condition as you received it.
- The item must have original packaging.
- If the item that you purchased is on a sale, then the item may not be eligible for a return/exchange.
Further, only the following items are not eligible for a return:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 1 day after delivery.
Shipping Policy
The orders for the user are shipped within 180 days from the date of the order and/or payment.
Contact Us
If you have any questions regarding our policies, please contact us:
Logic Launch Software Solutions
2, Amarjyoti Layout, 1st Main, Sanjay Nagar, Bangalore, Karnataka - 560094
Phone: +91 854-901-3115
Email: contact@logiclaunch.in
Hours: Monday - Friday (9:00 - 18:00)